Hey everyone, Daniel from Ecomobi PH team here again, your friendly neighborhood CSM “griot” on Ecolab. In the last blog post, we explored the foundation of CSM and the initial stages of the customer journey – building strong relationships and... Read more
Hey everyone, Daniel from Ecomobi PH team here, not really a Customer Success Executive at Ecomobi but I spent my time researching on Customer Success Management (CSM). Ever wondered what goes on behind the scenes to ensure our customers are... Read more